Return & Exchange Policy

Last updated: 18 May 2026

At iFruits Market, we stand behind the quality of every product we sell. Please review our return policy below.

1General Items — Grocery, Frozen & Snacks

Timeframe: Within 3 days after purchase.

Required: Bring or provide a photo of the original receipt and the faulty item, or return the item to the original store.

2Fruits, Vegetables & Milk

Timeframe: Within 3 days after purchase.

Required: Bring or provide a photo of the original receipt and the faulty item, or return the item to the original store.

Note: Banana, Papaya, Kiwi, Avocado, and other stone fruits are subject to case-by-case evaluation due to ripeness conditions.

3Compensation

Exchange with the same or a similar item of equal value, OR refund based on the item's value.

4e-Invoice Cancellation & Adjustment

• Per LHDN guidelines, an issued e-Invoice may be cancelled within 72 hours of validation.
• After 72 hours, a Credit Note will be issued instead of a cancellation.
• Please contact our team immediately if any details on your e-Invoice are incorrect.

This policy is provided in good faith and does not affect your statutory rights under the Consumer Protection Act 1999 (Malaysia).